As from the 19th of April 2019 your JO-1MDW will require a firmware update and your mobile application will require a software update. Many people will have automatic updates set to active on both the JO-1MDW and your smart device. However, if on the 19th of April 2019 your communication between monitor and smart device stops working, here is what to do.
![](https://www.aiphone.co.uk/wp-content/uploads/2019/04/Updates-JO-wifi.jpg)
Updates for the mobile app are to be done on the smart device via google play or IOS app store.
For Technical support please call 0207 507 6250